STCS provides initial on-site support and quick issue resolution, addressing common technical problems and performing routine checks to maintain network availability.
For more complex issues, STCS offers in-depth technical expertise and advanced troubleshooting, minimizing downtime and restoring services efficiently.
In the event of hardware failures, STCS offers a depot service where faulty equipment is repaired or replaced at a centralized location before being redeployed.
STCS's skilled team is equipped to handle maintenance for equipment from various vendors, providing comprehensive support and ensuring optimal performance across the network.